At Mortgage Loan Singapore, no matter who you are, as far as your personal data is concerned, we are
committed to ensure that your personal data is protected and not misused. In line with our
commitment, we have adopted the following privacy principles:
- - We will only process (e.g. collect, use, disclose) your personal data for reasonable
purposes
- - No personal data will be used or disclosed for any unethical reasons
- - We allow access and correction of your personal data where possible (charges may apply)
- - All personal data will be purged or anonymised once it is no longer relevant
- - There will be reasonable security measures protecting your personal data
Mortgage Loan Singapore's General Privacy Policy
Generally, Mortgage Loan Singapore may process your personal data (including those provided
voluntarily) such as:
- - Your particulars: Name, NRIC, telephone numbers, address or email address or any other
information provided by you
- - Information that relates to your visit or use of Mortgage Loan Singapore websites and
services, which includes IP addresses, cookies, browsing history
- - Information that relates to your transaction with Mortgage Loan Singapore, which includes
correspondences
Your personal data may be processed for the following purposes (where relevant):
- - To respond to your queries or requests
- - To update you on any changes to Mortgage Loan Singapore’s policies, terms and
conditions and any other matters necessary or relevant to products and services provided to you
- - To monitor or improve Mortgage Loan Singapore’s products or services provided to you
- - To perform statistical analyses of user behaviour (for example, by analysing the website
usage data gathered passively from all users) in order to measure relative consumer interest in
the various areas of our website
- - To enable 3rd parties to provide services to you on behalf of Mortgage Loan Singapore
- - For verification of identities to allow provision of necessary services
- - To pass on your personal data to companies that buy part of or over Mortgage Loan Singapore
- - To deter, detect and investigate crime (e.g. theft, fraud, corruption etc.)
Mortgage Loan Singapore’s Security Policy
In Mortgage Loan Singapore, we endeavor to employ all reasonable means to protect your personal
data. For personal data in physical form (e.g. paper documents), access will be on a “need to
know” basis, and all physical personal data will be kept secured (e.g. locked cabinets). For
online and other IT related security, there will be authentication procedures in place, the use of
firewalls and storing in secured databases.
Enquiries/Requests/Complaints
If you wish to send in any queries, requests or complaints please provide your contact details and
also a concise description of your concerns to: